Skill India is a campaign launched by the Prime Minister, Shri Narendra Modi, on 15 July 2015 with an aim to train over 40 crore (400 million) people in India in different skills by the year2022. The client aims to leverage this campaign to create a platform, for not only training blue collared workers, but also finding employement opportunities for them. Bot Sapiens assessed the various open source solutions in the market and zeroed in on 'OSTicket Tool' as the platform that can be leveraged for developing/customizing the solution for the client.

The platform provided the various features to the various stakeholders:

• People can register to learn new skills.
• With time, they can also upgrade their skills.
• Once the have learnt skills, they instantly become eligible for employement opportunities.
• The customers can request for blue collared workers for various jobs, to which these skilled workers are assigned.
• The level of the skills allows the blue collared workers to get different rates.
• The platform also allows the management team to track the status of the service requests.

• Faster turnaround by leveraging a pre-existing open source solution and enhancing it to the clients needs.
• Lower operational cost as the solution is based on open source framework.
• The solution can be viewed by various stakeholders on web browers and other mobile/ hand-held devices.